Einstein Bros. Bagels

Marat Beck a month ago

Today (8/6/26) I stopped by early in the morning and witnessed unacceptable behavior from a staff member(Indian or somewhere from there). I saw him spit into an open trash can while walking out of the oven area. Seeing a restaurant employee spit into an open trash can in a food preparation area is concerning because employees who handle food are expected to follow high standards of hygiene and sanitation. I hope management addresses this with the employee and provides any additional food safety training that may be necessary to help prevent the spread of germs. If other staff members witness this type of behavior, I encourage them to report it to management so it can be addressed promptly. Let’s all do our part to help keep Texas clean and healthy.

Toan Tran 3 months ago

I haven't eaten at Einstein in awhile and thought this morning would be the day. However, this turned out to be a mediocre experience. Ordered ahead for a few itemsto be picked up through the drive through. Bagels turned out decent at best, not as tasty, and lukewarm at best. Strawberry jam all over the outside bag and around bagel, a sticky handling affair. Would be hard pressed to return.

Hello Friend 3 months ago

I came in for breakfast and also purchased a sandwich for lunch. While preparing food, Larissa touched her hair and hat with her gloved hands and then continued making sandwiches without changing her gloves. I had to ask her to put on a fresh pair before handling food again. What was even more concerning was her response. She did not apologize, acknowledge the issue, or appear to understand why touching her hair and then handling food with the same gloves was a problem. Her reaction gave the impression that this may be a common practice rather than an isolated mistake. Proper glove use and basic cross-contamination prevention are fundamental food safety standards, and employees handling food should be thoroughly trained on these procedures. I believe one of the sandwiches she prepared after touching her hair may have been for a drive-thru customer. That raises obvious concerns about food hygiene and quality control. The breakfast bagel I received was also poorly prepared and noticeably inconsistent in size and appearance. The photo does not fully capture how odd it looked. Unfortunately, this experience seems consistent with many of the recent negative reviews this location has

Roberta Hardin 4 months ago

They are ALWAYS forgetting something. First time it was a tub of cream cheese, second time it was a side, this time it was the avocado in an avocado blt and they forgot the other bag of chips. It’s no wonder this place isn’t very busy. It’s too bad, they make a good iced coffee.

Angi Burns 4 months ago

I went through the drive thru and ordered an asiago bagel with cream cheese. I was given this flat piece of dough. When I pointed it out to the girl in the drive through window, she was extremely rude and claimed that it had just came out of the oven, but I could get the manager to make a new one if I wanted. I went inside to speak to the manager (which I never do as typically I am not that type of person). The manager defended the fact that it was a fully cooked bagel that just came out of the oven. I asked him if he was okay with serving this and calling it a bagel. He didn't seem to feel like it was a problem at all. Clearly, the owner of this "bagel" shop doesn't know what a bagel is or how to bake them.